Forum Discussion
Schedule refresh keeps resetting
Hi BruceAnderson,
In your scenario, I would suggest you check the Refresh History to find the detail information of the failure. Also please check if the personal or data gateway is available in dataset settings. Verify if any one modified the settings after you enable schedule refresh.
In addition, based on my test, the schedule refresh failure email will be sent to the owner of this dataset, who sets this schedule refresh. Currently, we are not able to set prefer email address when the schedule refresh is failure, you can comment and vote on this idea: Scheduled Refresh failure notification should go to service/admin account.
If you have any question, please feel free to ask.
Best Regards,
Qiuyun Yu
Hi BruceAnderson,
In your scenario, I would suggest you check the Refresh History to find the detail information of the failure. Also please check if the personal or data gateway is available in dataset settings. Verify if any one modified the settings after you enable schedule refresh.
In addition, based on my test, the schedule refresh failure email will be sent to the owner of this dataset, who sets this schedule refresh. Currently, we are not able to set prefer email address when the schedule refresh is failure, you can comment and vote on this idea: Scheduled Refresh failure notification should go to service/admin account.
If you have any question, please feel free to ask.
Best Regards,
Qiuyun Yu
Many thanks for the response.
I did already check the things that you mention for the refresh, it is looking like the gateway had become inaccessible.
I did vote for the idea you referenced just now!