Forum Discussion
Anonymous
9 years agoNot applicable
Schedule refresh - gateway
Hi! I created a report at PowerBI Desktop (which is working and refreshing data normally) and published (I'm trying to understand better this app, btw). The problem is that now I want to sche...
- Anonymous9 years ago
Anonymous,
Which type of gateway does the DBA install for you, on-premises gateway or personal gateway?
If the DBA installs on-premises gateway , he should go to the administrator’s tab of the registered gateway to add you as additional admin, then you will be able to see gateway in "Manage gateway", and you are able to add all data sources within the gateway.
Regards,
Lydia Zhang
GilbertQ
9 years agoSuper User
It would appear that first off your Personal gateway is not connecting to the Power BI Service.
Can you confirm that you have got the latest version installed?
And then check to see if you can access app.powerbi.com from the PC/Server where the Personal Gateway is installed?