Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Schedule refresh failed

Hi all,   I need some clarification on the topic. So On premised data gateway is now available but the scheduled refresh is failing and also the refresh takes too long?  Users connect to the datab...
Need Help
  • Nimai123's avatar
    Nimai123
    6 years ago

    Hello,

     

    We can raise a Power BI support ticket for the schedule refresh failure it may be possible that the failure is due to the gateway or the destination data source.

     

    Also, check that the data mapping is done properly.

     

    As the support engineer will take the gateway logs and help you understand the source of error and troubleshoot the issue.

     

    We can raise the support ticket from https://powerbi.microsoft.com/en-us/support/

Nimai123's avatar
Nimai123
Post Patron
6 years ago

Hello,

 

We can raise a Power BI support ticket for the schedule refresh failure it may be possible that the failure is due to the gateway or the destination data source.

 

Also, check that the data mapping is done properly.

 

As the support engineer will take the gateway logs and help you understand the source of error and troubleshoot the issue.

 

We can raise the support ticket from https://powerbi.microsoft.com/en-us/support/