Forum Discussion
Anonymous
6 years agoNot applicable
Schedule refresh failed
Hi all, I need some clarification on the topic. So On premised data gateway is now available but the scheduled refresh is failing and also the refresh takes too long? Users connect to the datab...
- 6 years ago
Hello,
We can raise a Power BI support ticket for the schedule refresh failure it may be possible that the failure is due to the gateway or the destination data source.
Also, check that the data mapping is done properly.
As the support engineer will take the gateway logs and help you understand the source of error and troubleshoot the issue.
We can raise the support ticket from https://powerbi.microsoft.com/en-us/support/
Icey
6 years agoCommunity Support
Hi Anonymous ,
First, please check the Refresh History to get the error message.
Best Regards,
Icey
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