Schedule refresh Failed

[lagyimeh]

Hello BI Community,

I have a report on power bi, and the schedule refreshes are failing and the error message is "We reached the data gateway, but the gateway can't access the on-premises data source"

Below is gateways mapping has ticked green except for the analysis service one which shows the below

could this be the cause of the failed schedules. and how do i fix it.

[Nathaniel_C]

Hi @lagyimeh ,
So you will need to set up a gateway to that data.  Click on that link, and it will show you the parameters needed, such as user name and password.

Let me know if you have any questions.

If this solves your issues, please mark it as the solution, so that others can find it easily. Kudos 👍are nice too.
Nathaniel

[lagyimeh]

@Nathaniel_C 

the gateway setup is already there, see below snip to confirm.

[Nathaniel_C]

Hi @lagyimeh ,
Thank you for the picture. So each one of those pictured needs a data source connection  You have to click on the link to the right of the screen that says add to gateway. This will bring up an empty one that will need your credentials.  It will look something like this.  I usually use the file name for the Data Source Name...it helps down the road when you have hundreds either due to your work or due to others in the same workspace.

Let me know if you have any questions.

If this solves your issues, please mark it as the solution, so that others can find it easily. Kudos 👍are nice too.
Nathaniel