Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Schedule Refresh with the machine switched off

I am trying to schedule the refresh of a dataset when the machine is switched off. All of my data sources are from the cloud so I am not using any Gateway connection.   I tried switching off my lap...
Need Help
  • bfernandez's avatar
    bfernandez
    6 years ago

    It honestly seems like a coincidence that you see the updated data when you turn it back on. 

    Leave it running and schedule some refreshes to occur over-night, then @ me tomorrow to see if this is still occuring.

     

    Also, send a screenshot with the last refresh date as shown below:

bfernandez's avatar
bfernandez
Icon for Resolver II rankResolver II
6 years ago

What are the cloud data sources you are using?

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi,

 

I am using Salesforce objects and multiple excel sheets from SharePoint folders.

 

Thanks!

  • bfernandez's avatar
    bfernandez
    Icon for Resolver II rankResolver II
    6 years ago

    Make sure when you're in the datasource settings, that your credentials are correct.

    Edit the credentials if they are incorrect, as shown below:

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Yes, my credentials are correct and I am not getting any error while refreshing it. The problem is only when I switch off my laptop. It's not refreshing at the scheduled time but refreshes only after I turn on my laptop again. 

       

      Thanks!

      • bfernandez's avatar
        bfernandez
        Icon for Resolver II rankResolver II
        6 years ago

        It honestly seems like a coincidence that you see the updated data when you turn it back on. 

        Leave it running and schedule some refreshes to occur over-night, then @ me tomorrow to see if this is still occuring.

         

        Also, send a screenshot with the last refresh date as shown below: