Forum Discussion

dniedrauer's avatar
dniedrauer
Resolver I
8 years ago
Solved

Schedule Refresh Greyed Out

  The sources are: (1) an Oracle database and (2) a SharePoint API and (3) it has always worked correctly until today and (4) I updated the on premises - personal data gateway to the latest ve...
Need Help
  • dniedrauer's avatar
    dniedrauer
    8 years ago

    Yes, that wasn't the issue. I am still having trouble only with that one dashboard even though the others update fine and have the same credentials....

     

    I found out that republishing it to the cloud fixed the problem. 

dniedrauer's avatar
dniedrauer
Resolver I
8 years ago

I'm not the one who makes purchasing decisions. 

 

The other one requires a Power BI Premium subscription I believe. Or something that cost money which we don't currently have. I forget whether it's premium or something else, but it's not something we have at this time. 

v-jiascu-msft's avatar
v-jiascu-msft
Microsoft Employee
8 years ago

Hi dniedrauer,

 

Did you update the credentials?

 

As far as I know, all the versions of Gateway are free to use. Give it a try anyway.

 

Best Regards!

Dale

  • dniedrauer's avatar
    dniedrauer
    Resolver I
    8 years ago

    Yes, that wasn't the issue. I am still having trouble only with that one dashboard even though the others update fine and have the same credentials....

     

    I found out that republishing it to the cloud fixed the problem.