Schedule Refresh Error

[ecodata512]

Hi all, I'm currently trying to schedule refresh in PowerBI online but I'm getting an error. I've tried other solutions like turning off encryption and things of the sort, but it hasn't worked. I've attached an image of the error below.

[Anonymous]

Hi @ecodata512 

This error message is usually related to a data source connection timeout, check the following:

1. Check that the gateway is installed and working properly

2. Ensure that the Amazon Redshift data source is configured correctly, including the server address, port, database name, and credentials.

3. Check your firewall settings: Make sure your firewall is not blocking PowerBI from accessing Amazon Redshift.

Please refer to this link to learn more:

Troubleshooting connection issues in Amazon Redshift - Amazon Redshift

These are similar solved cases for your reference, i hope this helps:

Solved: Can not connect to amazon redshift database - time... - Microsoft Fabric Community

Solved: Cannot refresh dataset in service - Microsoft Fabric Community

Best Regards,
Jarvis Tang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[lbendlin]

Don't you need a gateway for this?