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samihuq's avatar
samihuq
Helper III
10 years ago
Solved

Revert Back from Pro Content to Normal Content

Hi, I loaded one dataset, made a few reports and dashboards and shared with users. Everything was running fine untill i tried the Pro Trial. Now my user are not able to load the reports and they are...
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  • konstantinos's avatar
    konstantinos
    10 years ago

    samihuq If you deselect Schedule Refresh ( no auto refresh ) you should be able to share it with free users. Also there is a small caveat that if you are using the Pro account even without pro features and you enable Schedule Refresh it won't be shared with free users.

     

  • chrichua's avatar
    chrichua
    10 years ago

    The product team have a fix for the Scheduled Refresh issue. For dashboards connected to datasets where there is only a once-a-day scheduled refresh, free users should be able to see the dashboard without requiring a Pro license or trial. We will communicate this update once it is available.

konstantinos's avatar
konstantinos
Memorable Member
10 years ago

samihuq If you deselect Schedule Refresh ( no auto refresh ) you should be able to share it with free users. Also there is a small caveat that if you are using the Pro account even without pro features and you enable Schedule Refresh it won't be shared with free users.

 

chrichua's avatar
chrichua
Microsoft Employee
10 years ago

The product team have a fix for the Scheduled Refresh issue. For dashboards connected to datasets where there is only a once-a-day scheduled refresh, free users should be able to see the dashboard without requiring a Pro license or trial. We will communicate this update once it is available.