Required Technical Support in Power Bi service

[Manisha_g]

Dear Sir/ Madam,

I purchased the Power Bi course through Coursera. On reaching 5th stage of Data Analysis And Visualization, it asks to configure Power Bi Service, but as I do not have a working email, so I was setting up an account in Microsoft but on entering 'India' as the country, it is showing this product is not available in this market. Thus, unable to get Power Bi Service. Kindly solve my problem by proper technical support. 

I really appreciate any help you can provide.

Regards,

Manisha Gupta

+919560727218

[v-prasare]

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

If we don’t hear back, we’ll go ahead and close this thread. For any further discussions or questions, please start a new thread in the Microsoft Fabric Community Forum  we’ll be happy to assist.

Thank you for being part of the Microsoft Fabric Community.

[Manisha_g]

Hi,

Thanks for your kind support. I already tried this but still not working in my case, as during security check of phone number it asked to send verification code but there its saying " sorry we need additional support to verify your identity". Stiil facing the same issue and tried several times.

Require technical support.

Regards

[v-prasare]

@Manisha_g,

Thanks for reaching out to MS Fabric support.

Can you please share the screenshots and steps that your trying to narrrow down the issue caused?

Thanks,
Prashanth Are

MS Fabric community support

[Manisha_g]

Hi,

Sorry to say but the problem remains unsolved. I had already described my problem and send the screenshot too. It's too tough for me to elaborate my problem again and again. No support from Microsoft till now.

[Manisha_g]

Hi,

Sorry to say but still the problem remains unsolved. No support from Microsoft

[v-prasare · Accepted solution]

Hi @Manisha_g,

Thanks for reaching MS Fabric community support.

Ensure you're using a business or educational email address, as certain Microsoft services may have limitations with personal email domains please refer below:

https://learn.microsoft.com/en-us/power-bi/enterprise/service-admin-signing-up-for-power-bi-with-a-n...

Sometimes, cached data can cause unexpected issues. Clearing your browser's cache and cookies might help. you can find different pricing tiers below:

Power BI: Pricing Plan | Microsoft Power Platform

if you still facing same issue raise support ticket describing your isssue here. they will provide specific guidance tailored to your situation. 

Microsoft Fabric Support and Status | Microsoft Fabric

Thanks,

Prashanth Are

MS Fabric community support

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[Idrissshatila]

Hello @Manisha_g ,

refer to this and create a working email

https://youtu.be/Eyz7Pod_MgI?si=QUWZDkh3yd3P_ROx