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asfdwd's avatar
asfdwd
Frequent Visitor
2 years ago
Solved

Report subscription with PDF not working

My License type: Premium Per User
However, when I tried to subsribe to report with PDF attachment, the option is gray with message "Upgrade...."
Please help.
Need Help
  • G_CR_23's avatar
    G_CR_23
    2 years ago

    Ciao asfdwd , 
    yes, do you need to switch workarea to Premium per User. 
    No, Power bi Pro user can't access to the report stored in a Premium per User work area.


    I had the same your problem, i created a copy of the reports in another workarea /Premium per user) and i am using it only to send the pdf.

    I hope this help!

    G

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi asfdwd ,

    I test it in my environment, it works well.

    Please confirm the report is in a workspace backed by a Premium capacity or Premium Per User (PPU) license.

     

    For more details, you can read related document: Email subscriptions for reports and dashboards in the Power BI service - Power BI | Microsoft Learn

     

    Best regards,
    Community Support Team_Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • asfdwd's avatar
      asfdwd
      Frequent Visitor
      2 years ago

      It is not in a Premium Capacity workspace ( I don't have it)

      I only have PPU license. Previously I didn't know I have to mannualy change my workspace to PPU.(I thought once the PPU license is activated, settings will be automatically changed too.)

       

      Now if I change my Workspace settings to PPU, will the other users with Pro liscense be able to view the report too?

       

       

      • G_CR_23's avatar
        G_CR_23
        Helper I
        2 years ago

        Ciao asfdwd , 
        yes, do you need to switch workarea to Premium per User. 
        No, Power bi Pro user can't access to the report stored in a Premium per User work area.


        I had the same your problem, i created a copy of the reports in another workarea /Premium per user) and i am using it only to send the pdf.

        I hope this help!

        G