Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Enhance your career with this limited time 50% discount on Fabric and Power BI exams. Ends September 15. Request your voucher.

Reply
asfdwd
Frequent Visitor

Report subscription with PDF not working

My License type: Premium Per User
However, when I tried to subsribe to report with PDF attachment, the option is gray with message "Upgrade...."
Please help.
Untitled3.png
1 ACCEPTED SOLUTION

Ciao @asfdwd , 
yes, do you need to switch workarea to Premium per User. 
No, Power bi Pro user can't access to the report stored in a Premium per User work area.


I had the same your problem, i created a copy of the reports in another workarea /Premium per user) and i am using it only to send the pdf.

I hope this help!

G

View solution in original post

4 REPLIES 4
Anonymous
Not applicable

Hi @asfdwd ,

I test it in my environment, it works well.

Please confirm the report is in a workspace backed by a Premium capacity or Premium Per User (PPU) license.

 

For more details, you can read related document: Email subscriptions for reports and dashboards in the Power BI service - Power BI | Microsoft Learn

 

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

It is not in a Premium Capacity workspace ( I don't have it)

I only have PPU license. Previously I didn't know I have to mannualy change my workspace to PPU.(I thought once the PPU license is activated, settings will be automatically changed too.)

 

Now if I change my Workspace settings to PPU, will the other users with Pro liscense be able to view the report too?

asfdwd_0-1695969407576.png

 

 

Ciao @asfdwd , 
yes, do you need to switch workarea to Premium per User. 
No, Power bi Pro user can't access to the report stored in a Premium per User work area.


I had the same your problem, i created a copy of the reports in another workarea /Premium per user) and i am using it only to send the pdf.

I hope this help!

G

G_CR_23
Helper I
Helper I

Hi @asfdwd ,
is the report pubblished in a Premium Work Area?

Helpful resources

Announcements
August Power BI Update Carousel

Power BI Monthly Update - August 2025

Check out the August 2025 Power BI update to learn about new features.

August 2025 community update carousel

Fabric Community Update - August 2025

Find out what's new and trending in the Fabric community.

Top Solution Authors
Top Kudoed Authors