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admin_xlsior's avatar
admin_xlsior
Post Prodigy
4 years ago
Solved

Report error in Power BI Service

Hi guys,

 

What happened when in Power BI Desktop all the visual display are fine, but when Publish to Power BI Service, over there none of the visual works ?

Both are using the same data source which is Azure SQL, and what strange is the filter (slicers at the top) are working fine, only all the visual having that error.

 

I even try to download PBIX from this report, and open the downloaded one (with PBI desktop), and it is working fine. Publish again, then the error in Power BI Service persist.

 

Where to check and what could possibly gone wrong ? Btw I have other report that connect with the same data source (only different table), and working just fine. 

 

Thanks

 

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  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi admin_xlsior ,

     

    A similar issue has been submitted internally.

    Internal ICM ID: 290662099.

    If there is any news, I will update it here.

     

    Best Regards,

    Jay

6 Replies

  • blopez11's avatar
    blopez11
    Super User
    4 years ago

    At times, I have found the need to select the refresh visuals icon on the report

     

    You may also try, if you haven't already, refreshing your dataset in the service, and also refreshing your browser

     

    If these don't work, what does the error message say when you select "See details" for the visual?

    • admin_xlsior's avatar
      admin_xlsior
      Post Prodigy
      4 years ago

      Hi,

       

      Well, actually did a couple of time already for the Refresh Visual button, with no fix. As well as refreshing dataset manually and refresh browser.

       

      There is an error message in top bar saying like this :

      As for the visual error on each of it has this ->

       

      Still the weird thing is the slicers are working, means nothing wrong in the connection ->

      also the other reports that use the same data source are working just fine.

       

      May I know where to check if this happened in PBI Service ? somekind of a system log ?

       

      Thanks

       

       

       

      • admin_xlsior's avatar
        admin_xlsior
        Post Prodigy
        4 years ago

        Hi, 

         

        Anyone know what is this ? 

        And how to handle this eventually ? or what next should I do to be more closer to the cause of the error.

         

        This is from Developer tools in my browser.

         

        Thanks

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi admin_xlsior ,

     

    A similar issue has been submitted internally.

    Internal ICM ID: 290662099.

    If there is any news, I will update it here.

     

    Best Regards,

    Jay