Report data not accessible to some users

[spereira]

Hi All,

I have one power bi workspace where there are two reports both reports are accessible to the users but the data in one report is not accessible to some users while it is accessible for some and for other report the data and report both are accessible to the users.

The access permission for both the reports is same for all users.

 What might have went worng ?

[Anonymous]

Hi @spereira ,

Could you please help answer the below questions in order to make troubleshooting?

1. Which method you used to share the report? (share dashboard/report, app or other method?)

2. Whether these two report apply any RLS?

3. Are the shared users  from the same organization/tenant?

4. Whether the users who can't access the report got any error message? If yes, could you please provide us the screen shot with error message?

Best Regards

Rena

[collinq]

Hi @spereira ,

You mentioned that the users have the same access to the reports.  But, do those users have access to the underlying data?  Are some of these users shared the report from outside the organization?  Are some of the users at a different location and can't get to the underlying data?

I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!