Report data not accessible to some users

Hi spereira ,

You mentioned that the users have the same access to the reports.  But, do those users have access to the underlying data?  Are some of these users shared the report from outside the organization?  Are some of the users at a different location and can't get to the underlying data?

I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!