Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Refreshing Shared Dashboard by Users

Hello friends, I published a desktop model to the service, pinned the report to a new dashboard and shared it with a user. My dataset has a connection to a simple Excel file in OneDrive for Busines...
Need Help
tringuyenminh92's avatar
tringuyenminh92
Memorable Member
9 years ago

Hi Anonymous,

 

As IT guy view, you could check

  • Refresh history of dataset/report
  • Model/data schedule refresh of tiles (by click top right of tiles and choose Tile Details->Technical Details)
  • To be awareness that there would be a lag/delay of tiles from 15'-1hour after your dataset refreshed even though you are using OneDrive Business
  • Could guide for your end-users manually refresh dataset/report (right click report name or dataset name -> choose Refresh Now) -> refresh dashboard (in the top right of menu dashboard).
  • There is confusing in reply of Baskar cause someone could use gateway for multiple files in OneDrive Business as Web Connector, so there is a little relative in that concern.