Forum Discussion

BalazsNy's avatar
BalazsNy
Helper I
2 years ago
Solved

Refresh issues with shared mailbox datasets (Microsoft Exchange / Microsoft Exchange Online)

Hi All,

 

Does anybody have experience with connecting to shared mailbox from Power BI?
I'm currently working on a report, which extracts data from our shared Outlook mailbox to track ongoing internal approval process. I've already tried to connect to 2 different type of datasets (Microsoft Exchange / Microsoft Exchange Online). This process is perfectly works with both types within Power BI Desktop: I can load the data, I can transform it, make visuals, etc...
However, as I publish it to Power BI Service, I always receive the below error upon refreshing (manual / scheduled as well):

 

 

 

I've checked the credentials of our task ID multiple times & it's correct. Does anybody have an idea to solve this?

1 Reply