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blakeNote1's avatar
blakeNote1
New Member
7 years ago

Refresh failed due to gateway configuration issues

Hello,

 

I get this error whenever I try to refresh on of my datasets. I checked and the gateway seems to successfully connect and stay online. Issue only occurs when trying to refresh dataset or schedule a data set refresh.

 

 

 

2 Replies

  • When I proceed to click Gateway Management Portal it just redirects me to home page.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi blakeNote1 ,

      Can you please share some detail informations to help us clarify your senior?(e.g. gateway log, detailed error message, refresh request id, refresh history)

      Regards,

      Xiaoxin Sheng