Forum Discussion

TomCox's avatar
TomCox
New Member
10 months ago

Refresh Schedule disabling after just one failure

Hi All

Normally scheduled refresh disables after 4 consecutive failed refreshes. However in one workspace I have, it's disabling after just one. Has anyone seen this behaviour before? I'm having to reenable the schedule almost daily at this point

 

Thanks

Tom

Need Help

7 Replies

  • AntoineW's avatar
    AntoineW
    Super User
    10 months ago

    Hi TomCox,

     

    You're right, By default, refresh disables after 4 consecutive failures : "Power BI deactivates your refresh schedule after four consecutive failures or when the service detects an unrecoverable error that requires a configuration update, such as invalid or expired credentials. It is not possible to change the consecutive failures threshold." 

     

    It may be cause by a credential error, Fabric workspace policy, or surge protection setting can cause it to disable after a single failure.

     

    Docs : https://learn.microsoft.com/en-us/power-bi/connect-data/refresh-scheduled-refresh

     

    Hope you have fixed the issue and schedule refresh is up once again ! 

    Best regards,

    Antoine

  • blopez11's avatar
    blopez11
    Super User
    10 months ago

    Hello TomCox , as AntoineW indicates, credential errors will disable the refresh right away.  What error is being reported for the refresh?  This would be helpful to see.

    • TomCox's avatar
      TomCox
      New Member
      10 months ago

      Just an internal service error, which is nothing I wouldn't expect to happen occasionally. Credentials are fine

      • V-yubandi-msft's avatar
        V-yubandi-msft
        Community Support
        10 months ago

        Thank you for confirming, TomCox . I'm glad to know it was just a temporary service error. If the issue happens again, please share the refresh history details so we can assist further.

         

        Stay connected with the community for future discussions.

        Thanks for your prompt response AntoineW blopez11 .

        Regards,
        Yugandhar.