Forum Discussion
maracles
10 years agoResolver II
Refresh Now and Scheduled Refresh Not Working
We have been using Power BI for several months now and have used Scheduled Refresh with very few issues. However the last week we have been experience increasing issues, and then today we cannot upda...
- 10 years ago
In this secnario, I suggest you check the logs first.
You can see On-premises data gateway service logs under:
C:\Users\PBIEgwService\AppData\Local\Microsoft\on-premises data gateway\Gateway*.log
And On-premises data gateway service event logs under Application and Services Logs.
Then please restart enterprise gateway service via command:
net stop PBIEgwService
net start PBIEgwService
If the issue still persists, I suggest you uninstall Enterprise gateway and install latest version On-premises data gateway. For more details, please see: Troubleshooting the On-Premises Data Gateway
Regards,
kcantor
9 years agoCommunity Champion
Spoke with tech again today. One fix has already been pushed out. It did not help me but maybe helped with some of your issues.
alexdrenea
9 years agoRegular Visitor
Started working for me today. Awesome.