Forum Discussion

Yogi785's avatar
Yogi785
Frequent Visitor
1 year ago
Solved

Refresh Error in power bi services

Hello, this morning I have many unexplicated errors.  Some of my semantics models can't refresh. Scheduled or manual refresh fails. (But some of them are ok despite the fact of the resfresh time is ...
Need Help
  • marcz_fr's avatar
    marcz_fr
    1 year ago

    Everything seems to be okay since Sunday, 03 august around 1 PM.
    Thank you.

hamza_achibane's avatar
hamza_achibane
New Member
11 months ago

While refreshing my dataset in UAT everything went well, but when I wanted to refresh my dataset in PROD, I had this error message : 

 

 

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"ERROR [HY000] Unexpected response from https://10-244-8-137.ip:8443/v1/task/20250926_124111_06211_kf2bf.3.0.0?summarize"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: Shipment events.

 

 

V-yubandi-msft's avatar
V-yubandi-msft
Community Support
11 months ago

Hi hamza_achibane ,

Thank you for letting us know about this issue. After reviewing the error, it appears the refresh in PROD is failing because of a connectivity problem with the data source endpoint. Power BI is attempting to connect to

 https://10-244-8-137.ip:8443/...

but the response is not as expected.

Since UAT is functioning correctly, this suggests there may be a difference in network configuration between the environments, such as a firewall rule, DNS resolution issue, or gateway routing setup.

To address this, we can

1. Check if the endpoint is accessible from the PROD gateway

2. Review any recent changes to the gateway or VNet configuration

3. Compare gateway settings between UAT and PROD

 

Hope this help..