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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Purchased Premium doesnt show

Hi,

 

I am working with a customer who has gone through a third party microsoft license vendor to purchase Power BI Premium as is normal where i am based, so i am not afraid that it is any scams or anything like that 🙂 

 

We cant however see any premium subscription under Billing > Subscription in O365 admin center or for that matter any available cores under Capacity settings in Power BI Admin portal. 

 

My question is, When premium is purchased. Is it purchased for a specifik O365 tenant which then, if i guess should be connected to a certain billing account that is used when paying Premium? IS there any other way to see if Premium is purchased for an organisation? 

 

 

 

 

 

  • Hi Anonymous ,

     

    When you use the current tenant's administrator identity to purchase Premium for the current tenant, you can check the v-cores in the Admin portal -> Capacity Settings, that's it, there is nothing to entangle.

    If you have already purchased it, but there are no resources available for allocation in Admin portal -> Capacity Settings.
    First, please check the permissions of your current account.

    Capacity settings 

    If the problem can not be solved, please create support ticket .

     

    Best regards,
    Lionel Chen

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

3 Replies

    • GilbertQ's avatar
      GilbertQ
      Icon for Super User rankSuper User

      Hi Anonymous 

       

      When you are in the Admin Portal you should see the following as shown below if you have got Premium assigned to your tenant

       

       

      If not I would make sure you have got the required access to see the Capacity?

  • v-lionel-msft's avatar
    v-lionel-msft
    Icon for Community Support rankCommunity Support

    Hi Anonymous ,

     

    When you use the current tenant's administrator identity to purchase Premium for the current tenant, you can check the v-cores in the Admin portal -> Capacity Settings, that's it, there is nothing to entangle.

    If you have already purchased it, but there are no resources available for allocation in Admin portal -> Capacity Settings.
    First, please check the permissions of your current account.

    Capacity settings 

    If the problem can not be solved, please create support ticket .

     

    Best regards,
    Lionel Chen

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.