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Gjakova's avatar
Gjakova
Post Patron
6 years ago
Solved

Published report does not fully update, while the embed version does.

Hi there, I tried to create a ticket, but Microsoft won't let me (even though I am using Power BI Pro), anyways... I created a report in Power BI desktop, I then published it to my workspace in Pow...
  • Anonymous's avatar
    Anonymous
    6 years ago

    Hi Gjakova ,

    If share the report with the users by Publish to Web, Power BI caches the report definition and the results of the queries required to view the report when the user view the related report. And the cache is long-lived, so if the report data be refreshed, it can take approximately one hour before changes are reflected in the version of the report that your users view. You can find these details in this documentation.

    In addition, you can follow the steps in the below animation to create a supported ticket if you have a pro license. If you get any error message when create the support ticket, please share the related screen shot. Thank you.

    Best Regards

    Rena