Forum Discussion
Problems with Scheduled Refreshes Timing Out
We have a handful of reports scheduled for refresh. For months the daily refreshes have been occuring successfully (as long as the gateway is online of course). However, over the last week or two it has been rare for any report to successfully refresh. The failures are almost always due to timeout. However, our DBA people say that nothing has changed on the database side. Also, we have noticed that when doing a manual refresh the amount of time it takes seems much longer even to the point of timing out during a manual refresh sometimes. Any idea what could be going on to explain this?
1 Reply
Service issues are notoriously tough to troubleshoot on the forums. You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
