Forum Discussion
Problems Refreshing on Service
Hi Anonymous
I believe below official document could be helpful:
https://docs.microsoft.com/en-us/power-bi/service-gateway-mashup-on-premises-cloud
Also, Make sure privacy levels for both cloud and on-premises data sources are set appropriately to ensure the joins are handled securely.
We are also facing similar issue, in one of our projects. Dashboard was running fine since months and now the scheduled refreshes are getting failed giving same issue. It works fine if the data from 2 sources (Share-point & APIs) are not merged together in Power BI model. As soon as they are merged it refreshes successfully in Power BI desktop but fails when scheduled refreshed thru Gateways. It was working fine in past, this issue started since 18th Dec 2019. Any idea if it is because of any update in Power BI Services or Gateway versions ?
Thanks for any help around this in Advance.
Just to update on the status of this. Still experiencing same issue. And its essential the we have this working correctly. Ticket has been created directly with mircosoft. After a few meeting with MS technical support, we could not solve the issue so log files have been provided. We are now waiting on solution. I will have to say that the MS team has been pretty responsive and eaiger to solve the issue.
Regards,