Forum Discussion

aoliver's avatar
aoliver
Helper III
6 years ago

Problem with scheduled Refresh

Hello everybody, I'll explain my problem. I have a report with tables of API REST as a source. If I refresh the report in PowerBI Desktop, the data are correct (all the data from 2018 to 2020) I up...
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v-zhenbw-msft's avatar
v-zhenbw-msft
Community Support
6 years ago

Hi aoliver ,

 

1. First step is to check the refresh status in history in Power BI Service.

 

 

If the status is failed, please check the article.

 

2. You should always ensure that basic requirements for refresh are met and verified. These basic requirements include:

 

Verify the gateway version is up to date.

Verify the report has a gateway selected - if not, the data source may have changed or might be missing.

Once you've confirmed those requirements are met, take a look through the following sections for more troubleshooting.

 

Troubleshooting refresh scenarios

 

3. If it doesn’t meet your requirement, we suggest you to open a ticket here for help if you are a pro user: https://powerbi.microsoft.com/en-us/support/

 

 

Best regards,

 

Community Support Team _ zhenbw

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