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prathyoo's avatar
prathyoo
Advocate II
2 years ago
Solved

Premium Workspace asking for Pro License

Hi,   We have a premium capacity workspace that I administer. I have given access to a bunch of users to this workspace. One of the users who could access this workspace for the last 6 months can n...
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  • prathyoo's avatar
    prathyoo
    2 years ago

    The issue is fixed. The user had a role of "Admin" in the workspace. Looks like she had a trial pro license earlier and when that expired, she started getting the above error. We switched her to "Viewer" and that resolved the issue.

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi prathyoo ,

Only P SKUs and F SKUs larger than F32 allow free Power BI users to consume Power BI apps and shared content in Power BI service. Smaller F SKUs require a Pro license to consume Power BI content.

 

If the workspace not hosted in P SKU Premium capacity, user need Pro or PPU license to access the content.

 

For more details, you can read related document: Capacity and SKUs in Power BI embedded analytics - Power BI | Microsoft Learn

 

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

prathyoo's avatar
prathyoo
Advocate II
2 years ago

We are on P capacity. And we tested with other users who do not have Pro licenses and they are able to access the premium workspaces. Not sure why this user has the problem.

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi prathyoo ,

    Please try to clear browser cache, then restart the browser to try again.

     

    Best regards,
    Community Support Team_Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.