Forum Discussion
Premium Workspace Prompt for Pro License
SOLUTION: Yes, a free user can access workspaces to view assets with a P level SKU, which we have.
- Remove User from the Viewer Role and save.
- Allow about 15-30 minutes
- Re-add User as viewer role in the workspace
- Before user tries again, they will need to delete browser history and cache (all time range) and then login again and try and see if it will work
Hi hasenclever
A free user can access a Workspace on Premium capacity, but only as a Viewer. That means the free user can only view the Reports and Dashboards in the Premium Workspace, they do not have creation rights.
The initial problem was that one user with a free licence was given more than a Viewer role in the Workspace. This prompted the system to ask the user to upgrade to Pro before they could interact with the Workspace, when they cancelled they were put in the Workspace as a Viewer. The problem was increased by the fact that changes to Workspace permissions take a few minutes to take effect, so don't happen instantly.
Hope this helps
Stuart
Burningsuit and everyone, I think we are mixing things.
From my understanding from the MS Documentation, on a Premium Workspace you can set a Free-licensed user to any role. Even for member.
Nevertheless, my problem is not about the role you can assign. Eventhough I set my Free-licensed user as a viewer on my premium workspace, the user cannot access the workspace when navigating into the service (app.powerbi.com). When he enters the workspace, a message appears asking if he want to upgrade to PRO. When the user hits CANCEL, the browser does not let him enter the workspace.
But if I pass the workspace URL to this very user and he enters it on a browser, he can enter.
So I followed the steps of clearing the cache and so on. But it did not solve it.
- Hi there
I would like to just point out as per the documentation that only a Power BI Free license can be assigned with the "Viewer" role. Any other role will require a Power BI Pro license.
here are more details: https://docs.microsoft.com/en-us/power-bi/consumer/end-user-features GilbertQ the documentation says so, nevertheless, my complain is not that I cannot assign another role. I would be ok, just letting them to viewer. My complain is that as viewer from a Premium worskpace, they should get into the workspace navigating through the workspace button.
Nevertheless, right now, if you assign a different role to a free user, it is possible. There is no error message or so. And if the user puts the workspace url on the browser, he can access it.
Passage that says it:
If you have a free license and the workspace is stored in Premium capacity, you'll be able to view and interact with the content in that workspace. A diamond icon identifies workspaces and apps that are stored in Premium capacity.
Link:
https://docs.microsoft.com/en-us/power-bi/consumer/end-user-workspaces
