Forum Discussion
mckeyes
6 years agoFrequent Visitor
Premium Workspace Prompt for Pro License
Some non-Pro users are being prompted to signup for the Pro license when accessing a Workspace on Premium capacity. It is inconsistent as to why certain users are being prompted while others are not....
- 6 years ago
SOLUTION: Yes, a free user can access workspaces to view assets with a P level SKU, which we have.
- Remove User from the Viewer Role and save.
- Allow about 15-30 minutes
- Re-add User as viewer role in the workspace
- Before user tries again, they will need to delete browser history and cache (all time range) and then login again and try and see if it will work
GilbertQ
Super User
6 years agoHi there
Free users can only view reports be that either via Shared with me or via an App.
I think a free user can also view an App workspace via a Viewer Role, any other role and you will need a Power BI pro license.
Free users can only view reports be that either via Shared with me or via an App.
I think a free user can also view an App workspace via a Viewer Role, any other role and you will need a Power BI pro license.
mckeyes
6 years agoFrequent Visitor
Thanks for the reply
One user was given admin access to a workspace and is still promoted. Others are a mix of viewers and contributors across various workspace, all are upgraded to the newer version.