Powerr BI Service and Excel Export

Hello ShaunLeMouton,

Your Power BI Admin can disable export for specific security groups:

Admin Portal → Tenant Settings → Export and Sharing Settings → Export data

If this setting is enabled only for certain groups, those 3 users may fall outside the allowed list.
They’ll still see the report but the Export to Excel option will be greyed out.

✅ Ask your admin to confirm that the users’ AD group is included in the “Export data allowed for these groups” list.

Documentation : 

- https://learn.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-export-data?tabs=powerbi-desktop#considerations-and-limitations

Hope it will help !

Best regards,

Antoine