PowerBI plugin for Powerpoint giving ClientError_Token Expired Error

[Anonymous]

HI
I have embedded PowerBI page in Powerpoint and setup slide show that would run on kiosk from 7 am to 7 pm. After a few hours today I received an error on one of the pages "ClientError_Token Expired". My report is based on Azure Analysis service cube and is a live connection. Could someone please advise how can this be fixed? The report is using service principle account that doesnt need any authentication to login.

Thanks
Amit
@Anonymous 

[Anonymous]

Hi, @Anonymous 

Access token get expired in 60 minutes thus getting this error, you need to update the access token before that and you will be good to go.

Best Regards,

Community Support Team _Charlotte

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[Anonymous]

@Anonymous 

Thanks but I believe MS gave the option of Refresh in slideshow mode to refresh without any human interaction at regular intervals and it doesn't talk about token needs to updated. Its contradictory as unattended screens will always need updated token if that's what you are suggesting

I have attached the snippet from MS resource.  Could you please advise me how to request update token on regular intervals?

thanks

 

[Anonymous]

Hi, @Anonymous 

Please check out the link below hope it helps.

Refresh the access token in Power BI embedded analytics | Microsoft Learn

Best Regards,

Community Support Team _Charlotte

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

@Anonymous