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Anonymous's avatar
Anonymous
Not applicable
2 years ago

PowerBI plugin for Powerpoint giving ClientError_Token Expired Error

HI
I have embedded PowerBI page in Powerpoint and setup slide show that would run on kiosk from 7 am to 7 pm. After a few hours today I received an error on one of the pages "ClientError_Token Expired". My report is based on Azure Analysis service cube and is a live connection. Could someone please advise how can this be fixed? The report is using service principle account that doesnt need any authentication to login.

 

Thanks
Amit
Anonymous 

Need Help

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Anonymous 

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi, Anonymous 

     

    Access token get expired in 60 minutes thus getting this error, you need to update the access token before that and you will be good to go.

     

    Best Regards,

    Community Support Team _Charlotte

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable
      2 years ago

      Anonymous 

      Thanks but I believe MS gave the option of Refresh in slideshow mode to refresh without any human interaction at regular intervals and it doesn't talk about token needs to updated. Its contradictory as unattended screens will always need updated token if that's what you are suggesting

       

      I have attached the snippet from MS resource.  Could you please advise me how to request update token on regular intervals?

       

      thanks