Forum Discussion
Power Bi Sign in Error Authorization - Admin not helpful
- 10 months ago
Hi JC11
This “Error during authorization” usually occurs when your Azure AD and on-prem AD accounts are not properly synced in a hybrid setup.
Could you please try below steps:
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Ensure your UPN (username) in Azure AD exactly matches your on-prem AD account.
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Clear cached credentials – sign out of all Microsoft apps, open an Incognito window, and sign in again at app.powerbi.com.
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Check with your admin if Conditional Access / MFA policies are blocking Power BI or Fabric sign-in.
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If hybrid joined, reconnect your work account under Settings >> Accounts >> Access work or school.
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If still not fixed, raise a Fabric Support ticket >> support.fabric.microsoft.com >> Power BI Service >> Sign-in & Authentication.
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Hi JC11 ,
We haven’t received an update from you in some time. Could you please let us know if the issue has been resolved?
If you still require support, please let us know, we are happy to assist you.
Thank you.