Power BI will not export data

[MConnolly]

Power BI will not export data more than once during a session - any idea's ?

[Anand24 · Accepted solution]

@MConnolly,

Try the below:

1. Check from incognito browser

2. Check after clearing cache

3. Check if this happens only for particular visualizations

4. Check if this happens only for particular reports

5. Check if this happens only for particualr workspaces

6. Check from different browsers: Sometimes Power BI Services behave awkwardly for different browsers

7. Check after deleting the report and publishing again

8. Check if this is amongst known issues: Link

If everything fails, create a support ticket here and get dedicated help from Microsoft.

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

[Anand24 · Accepted solution]

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

[MConnolly · Accepted solution]

All issues resolved with New Microsoft (Chrome based) Edge.

[Anonymous]

Hi @MConnolly,

What type of web browser and version is you test? Have you tested with the same export or same export features? What the export frequency(interval) that you processed on your device?
Please share more detailed information to help us clarify and reproduce your issue.

How to Get Your Question Answered Quickly 

Regards,

Xiaoxin Sheng

[Anand24]

Hi @MConnolly ,

I don't think there is any such restriction in power bi data export.

Try to do this in incognito mode and see if you can export more than once.

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

[Anand24]

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

[MConnolly]

Incognito has the same issue.

[MConnolly]

Was working fine then maybe a week ago the problem of not being able to Export Data more than once occured.

[Anand24 · Accepted solution]

@MConnolly,

Try the below:

1. Check from incognito browser

2. Check after clearing cache

3. Check if this happens only for particular visualizations

4. Check if this happens only for particular reports

5. Check if this happens only for particualr workspaces

6. Check from different browsers: Sometimes Power BI Services behave awkwardly for different browsers

7. Check after deleting the report and publishing again

8. Check if this is amongst known issues: Link

If everything fails, create a support ticket here and get dedicated help from Microsoft.

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

[Anand24 · Accepted solution]

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

[MConnolly]

It works fine with Firefox, but Firefox loads directly to Excel (does dowload to "Downlloads". Chrome only works once, changed Advanced settings to "ask where to download" - didn't makle any difference still will only download once....thanks.