Power BI unable to read the application metadata. Please check the Power BI Service status

[BeneCantona]

Hello,

Our approx. 40 Power BI users in the company have been unable to access the web content via the "Microsoft Edge" or "Google Chrome" web browser for about a month.

It works with the Firefox web browser. No changes have been made to the IT infrastructure.

notification in the browser:

Something went wrong.
Try again later.
TECHNICAL DETAILS
Power BI could not read the application metadata. Check the Power BI service status on the support page below and try again later.