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SaiPrakash's avatar
SaiPrakash
New Member
1 year ago
Solved

Power BI refresh failed multiples times, and it got automatically fixed after few refreshes.

Hi There, I am seeing a refresh failure in power bi service for many reports we are working on. It says that it is an internal service error and a transient issue. Can anyone let me know why is the ...
  • v-kpoloju-msft's avatar
    1 year ago

    Hi SaiPrakash,

    Thank you for reaching out to the Microsoft fabric community forum. Thank you bhanu_gautam, for your inputs on this issue.

    Based on the error message and code, the refresh failures are due to a transient internal service error in the Databricks Hive Metastore, which Power BI relies on when connecting to your dataset.

    This typically happens when:

    • The Databricks SQL warehouse is starting up (cold start)
    • There is temporary unavailability or load on the Hive Metastore
    • Power BI is trying to fetch Hive metadata (table info) and it times out or fails due to high resource demand

    Since this resolved automatically after a few retries, it points to a transient condition. However, to reduce future occurrences:

    • Make sure the SQL warehouse is pre-warmed or kept running before scheduled refreshes
    • Prefer using direct SQL queries in Power BI instead of navigating through tables (which triggers Hive metadata calls)
    • Stagger refresh schedules to reduce simultaneous load across datasets
    • Ensure the Databricks ODBC driver is up to date (if a gateway is involved)

    Kindly refer to the below link for better understanding:
    Troubleshoot refresh scenarios - Power BI | Microsoft Learn

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