Forum Discussion
Power BI does not work with Dell Pen
Hello Community,
I have encountered a very unique issue with PBI Desktop: whenever an active pen is brought near the screen of the laptop, the application crashes with the error "there was a problem rendering the report". This happens for any report, from any schema, and only with the desktop service.
What happens is the report works fine, but if i bring up my Dell Active Pen to interact with the screen, the application will crash and freeze, throwing the error, and continue to pop up the error until I take the pen far enough from the PC to disconnect.
Does anyone know why my active stylus might be killing the app? It is very frustrating, since several people in my enterprise use convertible PC's with active pens to do their report development.
Thank you,
Dwayne