Forum Discussion
Power BI Subscription Service Blank Image Attachment
Hi all I'm currently experiencing some issue on my Power BI Subscription Service. The email that is being sent by Power BI is a blank image. I've tried resending it manually through "run now" for 4 ...
This may happen when the account running the subscription is not able to access the source or hits a RLS restriction on data so report screenshot is not built. Please check for the user which created subscription if that ahs proper access and is able to see report!
The subscription is managed and created by the on-premise gateway account which the account also publishes the dashboard hence there should not be any RLS restriction.
and as I said before it runs smoothly over the last couple weeks until the last week it started to have this issue.