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Poojara_D12's avatar
Poojara_D12
Super User
1 year ago
Solved

Power BI Service – Card Visual Values Conflict Post Refresh

Power BI Service – Card Visual Values Conflict Post Refresh I’ve developed a Sales Analysis report in Power BI with key metrics shown through card visuals such as: Total Sales: 6,500 To...
Need Help
  • Poojara_D12's avatar
    Poojara_D12
    1 year ago

    Hi Anonymous 

    Yes the issue is solved just two days back, the issue was from the API side and Microsoft Support ticket is been closed from our end. We have changed the source(to sql) and the issue is solved now.

    Thank you so much for the help!

     

Anonymous's avatar
Anonymous
Not applicable
1 year ago

Hi Poojara_D12 ,

Thanks for reaching out to the Microsoft Fabric Community.

 

The issue you're encountering where card visuals temporarily show inflated values after a scheduled refresh appears to be due to transient caching behavior in Power BI Service or Row-Level Security (RLS) misconfiguration.

Try this troubleshooting steps which help’s resolving your issue:

  • Review your RLS filters under Modeling > Manage Roles and ensure filters are correctly scoped to the fact table. Test using "View As Role".
  • Check Power Query for duplicates especially in Merge or Append steps. Apply Remove Duplicates using unique keys like Invoice or Transaction ID.
  • Disable Auto Page Refresh, if enabled, to prevent visuals from rendering prematurely during model refresh.
  • Monitor refresh history logs in the Power BI Service to check for overlapping or failed refreshes.

These steps should eliminate the temporary inconsistencies and ensure stable, accurate visuals across both Desktop and Service.

 

If this post helps, then please give us Kudos and consider Accept it as a solution to help the other members find it more quickly.

 

Thankyou.

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi Poojara_D12  ,

    I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.


    Thank you.

    • Poojara_D12's avatar
      Poojara_D12
      Super User
      1 year ago

      Hi Anonymous lbendlin 

      Thank you very much for your feedback. However, the issue remains unresolved.

      We have already created a support ticket with Microsoft and have had 3–4 meetings with their support team. Despite these efforts, the issue/bug still persists.

      • Anonymous's avatar
        Anonymous
        Not applicable
        1 year ago

        Hi Poojara_D12 ,

         

        Thank you for the update and for continuing to work with Microsoft Support on resolving the issue.

         

        Please stay in touch with the Microsoft support team, as they are best equipped to assist with any further troubleshooting or updates related to your ticket. Once the issue is resolved, we kindly ask that you share the resolution with the community so that others facing a similar challenge can benefit from your experience.

         

        Thank you again for your patience, and we look forward to hearing from you regarding the outcome.