Forum Discussion
Power BI Pro Subscription Showing as Free Version
Hello,
I have a Power BI Pro subscription, but when I log in, it shows that I am using the Free version. I have confirmed my subscription status and would like assistance in resolving this issue.
Has anyone else experienced this problem? Any guidance on how to fix it would be greatly appreciated.
Thank you!
8 Replies
- dharmendars007
Memorable Member
Hello NokYau ,
Please try logging out of Power BI, then log back in.
Also make sure ti check the below
Go to Admin Center > Users > Active Users > Select your account > Licenses and Apps and confirm that Power BI Pro is enabled.
If you find this helpful , please mark it as solution which will be helpful for others and Your Kudos/Likes are much appreciated!
Thank You
Dharmendar S
I'm not sure if the issue is related to me having both Power BI Pro and Microsoft Fabric (Free) subscriptions. When I log in to https://app.powerbi.com/, it automatically redirects me to Microsoft Fabric (Free). Could this be causing the problem?
- Tutu_in_YYC
Super User
I think the best way to confirm what license you have is to check it in Entra ID.
- Tutu_in_YYC
Are you able to enter a Workspace (not My Workspace)? If yes, then you are fine. Only those with Pro license can enter a workspace.
Yes, I am able to enter a Workspace, but I am unable to use any of the sharing features. It prompts me that I am not on the Pro version. Any ideas on how to resolve this?
- pallavi_r
Hi NokYau ,
As dharmendars007 has suggested, first try logging out and then login to the account. If the issue still persists, then you might have enabled trial capacity. Please check the top right corner over your profile pic, if it shows trial ends in few days. Here you can cancel you trial, for making the pro subscription active.
Please ensure you have been granted Power BI Pro license before ending the trial subscription.
Thanks,
Pallavi
