Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Power BI Pro Content Warning for Free Content after Activating Trial Pro

Hi,   We have set up a couple of internal dashboards for our teams. As we are currently evaluating Power BI, everyone is on Power BI Free accounts. This is a good exercise to evaluate the restricti...
Need Help
GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
9 years ago

Hi Anonymous

 

What I can say from my experience is that at times, they do make changes to the way that the Free vs Pro works. And that the licensing sometimes is not as up to date as the Power BI Service is.

 

And also when you do things in a certain way it does not invoke the Pro licenses, and in another way it can.

 

I know that this can be very fustrating, as well as difficult when trying to understand how it all works.

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hey GilbertQ,

 

Thanks for your reply. 

 

I totally understand your point. I find it very interesting that everything with Free accounts was working fine. As soon as I activated a trial Pro, suddenly the content that presents in Free are flagged as Pro content.

 

I tried a couple of things to see what is/are the content that is flagged as Pro content. It appears it is the scheduled refresh. Although it is a daily (once) schedule and this is a Free feature, for some odd reason, it is flagged as Pro.

 

This is really frustrating. I will continue looking into this and update this accordingly.

  • v-sihou-msft's avatar
    v-sihou-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    Anonymous

     

    I have encounted your issue. I use a free account and create a dashboard with Azure DB source (scheduled refresh daily). Then share it to another free users within organization and let that users get Pro Trial. He can still view the dashboard properly.

     

    Can you reconfigure the scheduled refresh to see if the issue persists?

     

    Regards,

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      v-sihou-msft

       

      Thanks for the reply. I did try to reschedule the refresh but it does not change anything, unfortunately. The only way is to disable the refresh altogether.

       

      I do not want users to keep getting Pro Trial accounts. We are trying to make this process as easy as possible for others.

       

      Daily Refresh is a part of Free account plan as stated here. And, I have none of the content that is stated here. In addition, I do not even have the option of refreshing hourly in the settings which is part of Pro.

      This is extremely frustrating. 

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        I am having exactly the same issue over here. Does anyone know what could be the problem?