Forum Discussion
Power BI Premium not working
Hello, i receently subscribed to power bi premium, i even received the bill with everything on it, however in my workspace it is saying that i subscribed to Power BI pro and also have a free trial of microsoft fabric. Thus making itr impossible to use Power BI premium features.
Can you please help me? Thanks in advanceType de licence = licence typeit si saying that i have the pro version even though we payed for the premium
Hello,
Sorry for the delay, I did not get à notification for your answer
Could you show or explain which visuals are you talking about ?
8 Replies
- Cookistador
Super User
Are you meaning Premium per user ? ( I guess as premium is not existing)
You are trying to update your personal workspace (myworkspace), this workspace could not be upggraded
Can you try to upgrade another worksapce where you have enough rights ?
Yes it is premium per user, sorry about that. I don't know if this is what i've been doing, but i believe so. The account i'm using is of the owner/administrator.
So how do i upgrade to another workspace?
i'm very new to this.
Thank you for your answer.
- Cookistador
If you are in the workspace you are trying to update and you click on worksapces
Which one are you seeing highlighted ?
If it is "My Workspace", you have to select another worksapce, if you do not have other workspace, you need to create one by clicking on the buttton new workspace
Then, you go in Workspace settings ---> License Info
Thank you for your help. It worked, now i have access to the premium version. However i still do not have the visuals i had in the free desktop version.
Is there anyway to get help for that?
Thank you.
- Cookistador
Hello,
Sorry for the delay, I did not get à notification for your answer
Could you show or explain which visuals are you talking about ?
Hi Shallow_Art ,
Thank you Cookistador for the helpful response!
I wanted to check in on your situation regarding the issue. Have you resolved it? If you have, please consider marking the reply that helped you or sharing your solution. If not, as Cookistador asked, please let us know which visuals are you talking about ?
Thank you.Hi Shallow_Art ,
ust to help guide you better , could you please share which specific visuals you are referring to? A screenshot or a quick explanation would help us assist you faster.If the issue has resolved,please share it here and accept your answer as solution.
Thank you.Hi Shallow_Art ,
I wanted to check in on your situation regarding the issue. Have you resolved it? If you have, please consider marking the reply that helped you or sharing your solution.
Thank you.
