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EP1
Advocate IV
Advocate IV

Pin Live Page Unresponsive

For the past couple of weeks I have been unable to pin a live page to a dashboard. The web page becomes unresponsive as soon as I select "Pin Live". The issue occurs accross multiple reports and happens whether I select existing dashboard or new dashboard. 

 

Is anyone else experiencing the same issue?

 

(Note: I was testing the pin live while typing this question and I actually got an "Out of Memory" error on the new message page.)

1 ACCEPTED SOLUTION
v-tianyich-msft
Community Support
Community Support

Hi @EP1 ,

 

Please try to clear the cache and cookies can help resolve any temporary issues that may be causing the page to become unresponsive.

You may also try using a different browser and check for any custom visuals on your live page.

If it is still existed, please be free to provide more details.

 

Best regards,
Community Support Team_ Scott Chang

 

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-tianyich-msft
Community Support
Community Support

Hi @EP1 ,

 

Please try to clear the cache and cookies can help resolve any temporary issues that may be causing the page to become unresponsive.

You may also try using a different browser and check for any custom visuals on your live page.

If it is still existed, please be free to provide more details.

 

Best regards,
Community Support Team_ Scott Chang

 

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

Thanks @v-tianyich-msft !

 

I'm sure I tried clearing the cache and cookies... Well it worked now, thanks!

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