Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Page Unresponsive error

Hello Everyone,

 

I've published my report to PBI workspace, but whenever I try to open the report from there pages are not loading completely and also getting error as "Page Unresponsive".

 

Even client also getting same error while opening it.. Can anyone please suggest why is this error coming and how to fix it?

 

@amitchandak @Jihwan_Kim @Ashish_Mathur @SpartaBI @speedramps @ribisht17 @johnt75 rohit_singh GilbertQ Tutu_in_YYC 

  • Hi Anonymous,

     

    In most cases, it’s a transient issue. If you close your browser and come back, this issue should go away. Or you can clear the cache of your browser like GilbertQ said, then re-log in Power BI service.

     

    For something related to clear browser cache data, you may have a look at this link: Difference between Cache and Cookies - GeeksforGeeks.

     

    If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please let me. Thanks a lot!

     

    Best Regards,

    Community Support Team _ Caiyun

2 Replies

  • Hi Anonymous 

     

    Can you ensure that you clear the browser cache, also log out and log back in again?

     

    And finally do other Power BI reports work?

  • v-cazheng-msft's avatar
    v-cazheng-msft
    Community Support

    Hi Anonymous,

     

    In most cases, it’s a transient issue. If you close your browser and come back, this issue should go away. Or you can clear the cache of your browser like GilbertQ said, then re-log in Power BI service.

     

    For something related to clear browser cache data, you may have a look at this link: Difference between Cache and Cookies - GeeksforGeeks.

     

    If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please let me. Thanks a lot!

     

    Best Regards,

    Community Support Team _ Caiyun