Paginated Report cannot be accessed

[AparnaJ]

Hi,

We have a paginated report published to the premium workspace and has subscriptions attached to it. However the owner of the report is no longer here and we are trying to access it and get the error below:

Any help would be helpful in getting this resolved.

Thank you.

Aparna

[AparnaJ]

SQL Server is the source. We will try this and let you know. But if we take over the data source, will the subscriptions that are already there will be retained or should we redo again.

[rpatkar]

Subscriptions will be fine, they should be currently failing since the report is not able to connect to data source. Once you 'take over' and provide required credentials they will succeed.

[rpatkar · Accepted solution]

hi Aparna, what data source is being used by this report? In scenarios where the owner has left the company, you typically need to go to report settings page and do a 'take over' on the data source.