Forum Discussion
Paginated Report App: User Access Error
Hi! One of my app users is encountering the following error when trying to open an app with paginated reports in it: What's interesting is that the user does have a Power BI Pro lice...
Hi irynad ,
Please check the capacity type of the workspace. If the workspace is a Premium Per User (PPU) workspace, the user will need a Premium Per User (PPU) license.
If the problem is only occurring with specific apps, it's worth checking whether clearing the browser cache or switching to a different browser resolves the issue, as browser sessions can sometimes cause problems. Please Ask the user to clear their browser cache or try accessing the app from a different browser or in Incognito/Private mode.
Best Regards,
Bof