Forum Discussion
PBIDesktop login screen freezing
MS Support helped me and my problem is solved ! 😀
We did the following steps
- add DisableCertificateRevocationCheck = 1 in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Power BI Desktop
- in IE / Options / Security / Local Intranet / Sites / Advanced : add https://office365.mycompagny.com
- in IE / Options / Advanced : disable "Enable Integrated Windows Authentification"
I currently have a ticket in for this exact same issue. No word yet from MS.
We've got the newest version, cleared cache, etc... and it just hangs on the sts.orgname.com windows security window. We have verified this is not blocked by local firewall or our Palo Alto. From the same server we can sign-in to all other Office products, which go to the same sts.orgname.com endpoint. And we can sign-in to PowerBI via Power BI Report Builder on this server. It's strictly PowerBI Desktop that this affects.
Okay, looks like there is a solution. Try to install the August version from here
This behavior can be related to a switch that has been done in the authentication process starting with the September release.
Following this helped me to resolve the issue: