Forum Discussion

cimerio's avatar
cimerio
New Member
2 years ago
Solved

why the screen "freeze"?

why this happen?

I can't select colluns, click in anything, select anything. I want to be always like below:

 

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi cimerio ,
    Based on your description, the screenshot you provided only shows the frozen status, we can't tell exactly what the cause is. Based on the information you provided in the first image, you are unable to select combinations and columns, you can try using CTRL+click to make multiple selections. If you still can't select, you can close power query and re-enter. Of course, you can try to restart power bi desktop if the above methods still can't solve it, please save your pbix file before that. If you need further help, you can provide more details about the cause of the problem.

    Best regards,
    Albert He


    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi cimerio ,
    Based on your description, the screenshot you provided only shows the frozen status, we can't tell exactly what the cause is. Based on the information you provided in the first image, you are unable to select combinations and columns, you can try using CTRL+click to make multiple selections. If you still can't select, you can close power query and re-enter. Of course, you can try to restart power bi desktop if the above methods still can't solve it, please save your pbix file before that. If you need further help, you can provide more details about the cause of the problem.

    Best regards,
    Albert He


    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly