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kikolli's avatar
kikolli
Regular Visitor
5 years ago
Solved

PBIDesktop login screen freezing

I am trying to connect Azure SQL from PowerBI Desktop and when it prompted to login I selected Microsoft Account. Then it is poulating Windows Security popup which is conencting to xxxsts.xxxxxxresou...
Need Help
  • nicolasf's avatar
    nicolasf
    5 years ago

    MS Support helped me and my problem is solved ! ğŸ˜€

    We did the following steps

    - add DisableCertificateRevocationCheck = 1 in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Power BI Desktop

    - in IE / Options / Security / Local Intranet / Sites / Advanced : add https://office365.mycompagny.com

    - in IE / Options / Advanced : disable "Enable Integrated Windows Authentification"

v-kelly-msft's avatar
v-kelly-msft
Icon for Community Support rankCommunity Support
5 years ago

Hi kikolli ,

 

How about restarting desktop and clearing all the caches in desktop?It's really weird enough,if the issue still cant be solved,pls create a support ticket via below link:

https://powerbi.microsoft.com/en-us/support/

 

Best Regards,
Kelly
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kikolli's avatar
kikolli
Regular Visitor
5 years ago

It is not working for me. I am going create a support ticket. Thanks.

  • ajrechk's avatar
    ajrechk
    Regular Visitor
    5 years ago

    Hi, we are having this exact same issue.  Can you let me know the outcome of your support ticket?

  • kikolli's avatar
    kikolli
    Regular Visitor
    5 years ago

    I am not able to create service ticket as I am not the admin on Power BI and the issue is not resolved yet. Please let me know if you can make progress in coming days.

  • ajrechk's avatar
    ajrechk
    Regular Visitor
    5 years ago

    I am the Global Admin for our Org and have a ticket in for this.  I'll keep you posted.

  • arunalak's avatar
    arunalak
    Regular Visitor
    5 years ago

    Hello Kikolli,

     

    Do you have any update on this issue. We are having the same issue that you described.