On-premises gateway - data source refresh Invalid connection credentials

[dniedrauer]

The source is a SharePoint folder, and refresh/credentials work fine in the desktop version, but when I try to add the sharepoint source to the on premises gateway (see attached), I get the following error: 

Unable to connect: We encountered an error while trying to connect to https://xxx-my.sharepoint.com/personal/xxx. Details: "Invalid connection credentials."Hide details

Activity ID:	596ce0cb-3ee8-bf08-a3ff-d09696a06a2b
Request ID:	f2b4c033-a65c-435b-1a29-f15caabb0940
Cluster URI:	https://wabi-north-europe-redirect.analysis.windows.net
Status code:	400
Error Code:	DM_GWPipeline_Gateway_InvalidConnectionCredentials
Time:	Wed Oct 25 2017 13:23:55 GMT-0500 (Central Daylight Time)
Version:	13.0.2819.181

Underlying error code:	-2147467259
Underlying error message:	The credentials provided for the SharePoint source are invalid. (Source at https://xxx-my.sharepoint.com/personal/xxx.)
DM_ErrorDetailNameCode_UnderlyingHResult:	-2147467259
Microsoft.Data.Mashup.CredentialError.DataSourceKind:	SharePoint
Microsoft.Data.Mashup.CredentialError.DataSourcePath:	https://xxx-my.sharepoint.com/personal/xxx
Microsoft.Data.Mashup.CredentialError.Reason:	AccessForbidden
Microsoft.Data.Mashup.MashupSecurityException.DataSources:	[{"kind":"SharePoint","path":"https://xxx-my.sharepoint.com/personal/xxx"}]
Microsoft.Data.Mashup.MashupSecurityException.Reason:	AccessForbidden

Troubleshoot connection problems

One thing I've noticed is that there's no option for two-factor authentication OAth2 like there is in the desktop version. Help!!! The lack of live refresh is not helping my case to sell Power BI to management. We're looking at Qlik as well as it seems to be less error prone and more ready for primetime, but we'd prefer Power BI if we could get it to work properly. 

 

[Anonymous]

Hi @dniedrauer,

Please refer to below link to correctly configure your datasource:

How to configure On-premises Gateway to SharePoint Folder source

Regards,

Xiaoxin Sheng

[dniedrauer]

From the link: 

"On-premises gateway doesn't allow you to combine online data sources and on-premises data sources. This is a known issue that has been submitted in the following link and the feature that using on-premises gateway to work with online data sources is under review, please vote it." 

Is this still an issue? If so, this could be my problem too... 

[Anonymous · Accepted solution]

Hi @dniedrauer,

That is a limitation of on-premise gateway, maybe you can try to personal gateway to instead, it support combine datasources.

Regards,

Xiaoxin Sheng

[dniedrauer]

I am now having the same issue with the personal gateway too. Help!! 

[Anonymous]

hello dniedrauer
Did you get any solution for this?

Thanks

Leo Carlos.