Forum Discussion
On-premises data gateway Issue
Hi there,
I had a similar issue in the past when doing the installation on a server.
And it was due to the version of Internet Explorer on the server either being to old?
Or that due to it being a server there might be restrictions that were in place on the server. If that is the case, try and log in as Administrator, and then run Internet Explorer as Administrator also.
I would suggest making sure that your IE is installed and working as expected on the server?
When signing into the on-premise gateway; after typing in the email and clicking next the "Sign in to your acccount" dialog pops up, but the page does not render.
It remains blank.
The solution for me was to set a different browser as a default browser (Chrome in my case) - Then expand advanced options tick the box that says use default browser and proceed as normal.
