Forum Discussion
On-prem data gateway
One computer/server/machine can only have 1 gateway. So I dont think you can install a new gateway ( but you can install another gateway in a separate machine that is connected in the same network as the machine that has the datasource)
To add a connection within an existing gateway, you need to be an admin of the gateway. If the former employee has given you the access to admin the gateway, then you can set up another connection.
Just to summarize, setting up gateway is a 2 step process:
1- install gateway in machine2- set up datasource connection in the gateway
Hi ggbae,
I dont think you need to create a new gateway, instead, try to get access to use the configured gateway. And i dont think you can install 2 gateways in one machine anyway.
If you not able to do that ( due to the former employee is gone and dont have the credential to go in and manage the gateway), then ouff.. you may need to delete that gateway in the machine and reinstall. Very risky though.
If you are able to reinstall gateway, consider using service account so that it can be taken over by another user.
Thank you for your response.
I tried using the gateway connection set up by the former employee but it does not show up. Cannot I just create a new gateway connection and use that gateway to add the data source for my report keeping the one set up by the former employee intact?
One computer/server/machine can only have 1 gateway. So I dont think you can install a new gateway ( but you can install another gateway in a separate machine that is connected in the same network as the machine that has the datasource)
To add a connection within an existing gateway, you need to be an admin of the gateway. If the former employee has given you the access to admin the gateway, then you can set up another connection.
Just to summarize, setting up gateway is a 2 step process:
1- install gateway in machine2- set up datasource connection in the gateway